FAQs2025-02-04T15:24:21+00:00

Frequently Asked Questions

Can I get a refund?2025-02-04T14:58:13+00:00

Full refunds are allowed up to 30 days prior to the event.

Please email [email protected] to request a refund and include your name and the event name. There will be NO EXCEPTIONS made to requests after the 30 day prior deadline.

Is there a cap on registration?2025-02-04T15:09:44+00:00

The event capacity is 4,000 registrants. Sign up early to secure your spot.

Is there a time limit to complete the course? Can I walk?2025-02-04T15:10:40+00:00

Yes you can walk! Roughly 50% of the field is walkers.

Registered runners and walkers are welcome to enjoy the Citizens Pell Bridge Run, however, all participants must be off the bridge one hour after starting. This requires a 20min/mile pace. Participants unable to maintain this pace may be escorted to the end of the bridge by race officials in an event vehicle.

Where and when does the race start?2025-02-04T15:11:44+00:00

The race starts on Conanicus Ave. at the base of the Newport/Pell Bridge, in Jamestown, Rhode Island at 7:15 AM. Additional course information here.

How do the shuttles work?2025-02-04T15:13:06+00:00

In order to put on this event, we must comply with strict time constraints and appreciate your cooperation and respect for our requirements. To ensure a smooth event, all athletes must follow their assigned shuttle time (sent Thursday of event week). Shuttles run from the Newport Bus Depot to Jamestown starting at 5:30 AM, with the last departure at 6:45 AM. Assignments are based on registration order—early registrants get later times. Race bibs are required to board, and shuttles are for registered participants only. Thanks for your cooperation!

There are no shuttles back to Jamestown following the race.

Can I be dropped off at the start?2025-02-04T15:14:31+00:00

Yes. Athletes are welcome to be dropped off near the starting line in front of the RITBA building on East Shore Rd. (map) instead of taking the shuttles. Please note that there is no parking at the race start and there are no shuttles back to Jamestown following the race. All athletes must be dropped off before East Shore Rd. closes at 7:00 AM.

Where do I pick up my bib?2025-02-04T15:15:37+00:00

Registered participants can pick up their race bib and event shirt at Ragged Island Brewing Co. on Friday, The Newport Marriott Atrium on Saturday, or the Newport Bus Depot on Sunday before the race.

Full information HERE.

Can someone else pick up my bib?2025-02-04T15:16:06+00:00

Yes. All participants must present a photo ID to pick-up their bib. Participants may pick-up for friends and family, but must provide a copy of the ID or a photo of the ID on their phone for verification.

What happens if there is bad weather?2025-02-04T15:16:35+00:00

The bridge is exposed to wind and the elements. Runners should monitor the weather leading up to race day and prepare accordingly.

Our events are held rain or shine. However, there is always the potential for extreme or severe weather conditions. Race organizers will do as much as we can to ensure the experience is as safe as possible. In the event of severe weather, the race may be delayed as race officials consult public safety officers. If there is more than a short delay, if conditions persist, or the forecast calls for extreme weather, race officials reserve the right to alter or cancel the race. We do not schedule “rain dates”. Any decision to cancel an event is done as an absolute last resort and is made collectively with local risk management, police, fire & rescue, and medical personnel as appropriate. In such situations, there will be NO REFUNDS as registrants accept any such risk of their entry fee when signing up.

Please check the website, our Facebook page, and your email before the race for any changes or cancellations.

How much of my registration will be donated to charity?2025-02-04T15:16:59+00:00

100% of all net proceeds will be donated to local not-for-profits.

I would like to volunteer, how can I do this?2025-02-04T15:17:14+00:00

Great! The race would not be possible without our charities and volunteers on race weekend. Volunteers are needed to work as registration staff, race course marshals and to man the aid stations and finish line. If you would like to volunteer please contact us at [email protected]

Can spectators use the shuttles?2025-02-04T15:17:56+00:00

No. Only registered participants will be able to use the shuttles and are required to show their race bib to board the shuttle.

Where and when can I find out my shuttle assignment?2025-02-04T15:18:52+00:00

Shuttle assignments will be emailed to all participants, and posted on our website on the Thursday of event week.

Contact Us

Thank you for reviewing the event website. If you have any additional questions, please contact us at [email protected].