Frequently Asked Questions

FAQ’s

Thank you for your interest in the Citizens Bank Pell Bridge Run. We ask that you please review the event website and the below FAQ’s. If you have any additional questions, please contact us at info@graymattermarketing.com.

Is there a cap on registration

Yes. The event capacity is 4,000 registrants. Sign up early to secure your spot.

Is there a time limit to complete the course?

Yes. All participants must be off the bridge in one hour. This requires a 3 mph. pace. All participants unable to maintain this pace will be escorted off the bridge by race officials.

Can I get a refund?

REFUND POLICY – 45 DAYS

Registered runners may request a full-refund of their paid fee up to 45 days prior to the event. No refunds will be granted in the final 45 days before the event. Please contact us about refunds at info@graymattermarketing.com.

REGISTRATION TRANSFERS – 7 DAYS

A request must be sent no later than one week prior to the event by the runner who purchased the registration with the name, adress, email, gender and date of birth of the runner taking their place to info@graymattermarketing.com. A registration transfer processing fee of $20 will be incurred.

DEFERRALS – 7 DAYS

A deferred registration is $30. Those who request to defer to the following event year will be provided with a registration link and instructed to register within one week of receiving the deferral link. Upon receiving a confirmation email after registering the deferral, they will be registered for the coming year’s event and it will require no further action. Contact us at info@graymattermarketing.com to request a deferral.

Where and when does the race start?

The race starts on Conanicus Ave. at the base of the Newport/Pell Bridge, in Jamestown, Rhode Island at 7:15 AM. Additional course information here.

Where can I park?

There is NO PARKING at the race start in Jamestown. All athletes must use the shuttles from Newport or be dropped off at the designated athlete drop-off locations. Parking Locations Map.

Free parking is available at the Newport Visitors Center until 9:30 AM. Space is limited in this lot so we encourage you to consider all parking options throughout Newport, but please be aware that parking meters and major lots are still charging at this time of year.

How do the shuttles work?

Shuttle times are assigned the week of the event.

In order to put on this event, we must comply with strict time constraints and appreciate your cooperation and respect for our requirements. We understand that the early start time, shuttles, and the point-to-point nature of the race adds unique challenges. We particularly ask for your attention in adhering to your shuttle assignment in order to get everyone to the start line on time.

Shuttles will begin transporting athletes from the Newport Visitors Center to the starting line in Jamestown beginning at 5:30 a.m. It is critical to event operations that all athletes abide by their assigned shuttle time. Times are based on your registration order. Those participants that signed up earliest have the later shuttle times. No shuttles will leave Newport after 6:45 a.m. Shuttles are available for registered participants only. You will need your race bib to board the shuttle.

Can I get dropped off in Jamestown?

Yes. Athletes wishing to be dropped off near the starting line coming from Newport will take the East Shore Rd exit just after the toll plaza and head north on East Shore Road until they arrive at the designated drop off location. Drop-Off Locations Map.

Athletes coming from the West Bay will take the first exit in Jamestown and follow signage to the designated drop-off location. NO PEDESTRIANS ARE ALLOWED TO EXIT THEIR VEHICLES ON Route 138.

Where do I pick up my bib and t-shirt?

Registered participants will receive a race bib number and event shirt at registration at the Newport Visitors Center.

Friday: 4:00 – 7:00 PM
Saturday: 12:00 – 5:00 PM
Sunday: 5:30 – 6:30 AM (no onsite registration)

Can someone else pick up my bib?

All participants must present a photo ID to pick-up their bib. Participants may pick-up for friends and family, but must provide a copy of the ID or a photo of the ID on their phone for verification.

Is there a place to leave my belongings at the race start?

Due to the early start time and race distance, there will be no free gear drop off at the start or finish before the race. Dress appropriately for the cold and wind. It is required that athletes wishing to shed layers do so before they get on the bridge. Do not leave any items on the bridge. All clothing collected will be donated to charity.

Can I push a stroller, carry my child, or bring a pet?

We do not allow strollers, carriers, backpacks or pets on the bridge. All individuals MUST be registered for the race, including children

What happens if there is bad weather?

The event is rain or shine. However, there is always the potential for extreme or severe weather conditions. Race organizers will do as much as we can to ensure the experience is as safe as possible. In the event of severe weather, the race may be delayed as race officials consult public safety officers. If there is more than a short delay, if conditions persist, or the forecast calls for extreme weather, race officials reserve the right to alter or cancel the race. Entry fees are non-refundable. Please check the website, our Facebook page and your email before the race for any changes or cancellations. All entry fees are non-refundable, and there will be no-rain date.

Will there be water stations on the course?

There will be one aid station on course. It will be located immediately off the bridge in Newport at Mile 3.

Can spectators use the shuttles?

No. Only registered participants will be able to use the shuttles and are required to show their race bib to board the shuttle.

I would like to volunteer, how can I do this?

Great! The race would not be possible without our charities and volunteers on race weekend. Volunteers are needed to work as registration staff, race course marshals and to man the aid stations and finish line. If you would like to volunteer please contact us at info@graymattermarketing.com

How much of my registration will be donated to charity?

100% of all net proceeds will be donated to local not-for-profits.

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